We'd love to hear from you. Whether you have questions about our products, need assistance with an order, or want to share your experience, our team is here to help.
577 Champlin Court Suite 124
East Yadira, NU E8E4J6
Each of our cotton candy cleaning balls lasts between 40-60 flushes, depending on the specific product. For an average household, one ball typically provides 2-3 weeks of cleaning. The exact duration may vary based on water conditions and usage patterns.
Yes, all Sakura Fresh products are formulated to be 100% safe for septic systems. Our biodegradable ingredients break down naturally and won't disrupt the bacterial balance necessary for proper septic function.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Once you enter your shipping address at checkout, you'll see available shipping options and costs before completing your purchase.
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, please contact our customer service team for assistance with returns or exchanges. Please note that for hygiene reasons, we can only accept returns of unopened products in their original packaging.
No, Sakura Fresh has a strict no animal testing policy. We are proudly certified by Cruelty-Free International, and we ensure that none of our ingredients or finished products are tested on animals at any stage of development or production.